INFO
RETURNS POLICY
We take great pride in the quality of our products. Please notify us of any damage upon receipt — we will arrange for a prompt replacement. We cannot accept returns on embroidered, personalized, final sale items, or on items damaged through normal wear and tear. If, within 30 days, you are dissatisfied for any reason, you may return non-personalized purchases for a refund. *Shipping Charges will not be refunded.
A 15% restocking fee is subject for returns.
RETURN INSTRUCTIONS
Include the packing slip, along with reason for return. If you don't have the packing slip, please include your name, email address and order number if possible.
RETURN SHIPPING ADDRESS:
3596 South Mountain Vista Parkway, Provo, UT 84606
LIMITED ONE-YEAR WARRANTY
CODY GOLF CO. warrants its products for a period of one year from the date of purchase against defects in materials or workmanship. Should your CODY product fail to perform for either the above reasons, we will at our option, replace it with an equivalent product at no charge.
To obtain the benefits of this warranty, return the defective product, with the original receipt, to your place of purchase or send notice of defect in writing, with the original receipt, to the following address: 3596 South Mountain Vista Parkway, Provo, UT 84606 Attn: Customer Service. Warranty claims presented without the original sales slip will be reviewed at our sole discretion. CODY GOLF CO. reserves the right to inspect all warranty claims to determine the extent of warranty applications. All products for warranty claims become the property of CODY GOLF CO.
COVER INFO
We take great pride in the quality of our products. The leather on our covers is a high quality leather that is weather treated to help with durability and rainy days on the course. The sock is made from cotton knit so it can easily stretch over your driver. The best part of leather, is it gets better with age. You may notice when you first receive your cover that the leather may be stiff and might have some creases. Both of these issues will disappear as you use and break in your cover.
SHIPPING
WHICH SHIPPING CARRIER DO YOU SHIP WITH?
We use UPS, FEDEX, USPS for domestic orders and USPS for International Shipments.
Shipping within the continental US we ship with UPS. You will get a tracking number with your purchase to the email you used at checkout. Generally, we ship small accessories using United States Postal Service within the continental US. All International Orders are shipping USPS International Priority and include a tracking number.
Shipping from UTAH to your location ranges between 1-3 days on the west coast and 4-6 days to the mid-west and east coast. If you need your package to arrive faster, please reference our shipping options at checkout for additional costs that may apply.
PLEASE NOTE THAT SHIPPING FEES FOR RETURNED ITEMS OR REFUNDS ARE NOT REFUNDABLE.
WHEN DO YOU SHIP?
Orders processed during the business week (Monday-Friday) before 2pm MOUNTAIN Time are typically shipped the same day or the next business day. Orders processed on the weekend are typically shipped on Monday or Tuesday.
DO YOU SHIP INTERNATIONALLY?
Yes, International orders ship with the United States Postal Service or DHL. Please note that customers are responsible for duties and taxes in their local jurisdiction. This can add upwards of 30% to your order total.
REFUNDS
OUR POLICY REGARDING REFUNDS AND ORDER CANCELLATIONS:
In the event that you are unhappy for any reason at all with a product, please contact us by email to discuss your order.
EMAIL: INFO@CODYGOLF.COM
Personalized products with STAMPING are not eligible for a refund.
For exchanges, the customer is responsible for shipping the product back to CODY, difference in product cost and return shipping to customer.